This collection of plugins is all about helping your customers and potential customers, we have chosen over 50 plugins for customer support, help desks, live chat and more. Providing live chat on your website has been proven to help sales as site visitors who are potential customers can get fast answers to any questions they may have about your products or services, this can also help you identify areas where your website needs improvements or clarifications of facts.

By using a help desk plugin, this can actually cut down on support costs as you can maintain some frequently asked questions ( FAQs ), and make this database of questions searchable. A ticketing solution will help you keep track of support queries and assign them to different support representatives. You can also create automatic answers to the most common questions asked.

Take a look below at the Free and Paid options for adding customer support to your website via live chat, help desks, ticket systems, FAQs and more.

Best Customer Support Plugins

WP Flat Visual Chat

With WP Flat Visual Chat you can provide Live Support with 2 way Desktop Remote Viewer for WordPress! Blow your customers away – incl 6 months support.



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iSupport

iSupport is an intelligent WordPress live chliveat plugin. This plugin will work in any wordpress site which need a customer sales and support system through live chat. Whenever customers initiate chat they will appear left sidebar under dashboard and you will be notified. Operator can chat with multiple clients at a time. Chat will appear in different tabs. Auto answer help will also appear in the respective tabs according to clients question.



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82 Live Chat

82 Live Chat is a customer support live chat plugin for your WordPress Website & Multisite. Features: Cross Browser and Responsive, Fully Customisable, Sound and Title Alert for new messages, Live automated chat plugin, Unlimited Chat Technicians, Simple and Elegant Design, Offline Messaging Feature, Multiple chat management, Archive Chat Sessions etc.



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Knowledge Base

Knowledge base WordPress plugin helps you build customer self-service helpdesk in minutes. Create resource of helpful articles and answer popular customer question. Our customers use knowledge base as customer support centers, extensive FAQs, products or service documentations, internal company documentations, wiki and much more.



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Catchers

WordPress plugin, which creates a powerful ticket system right in the admin area of your WP site. Every request sent to your support email becomes a ticket in your helpdesk . You can easily categorize and prioritize tickets and assign them to the right people in your team. You don’t have to worry about multiple agents responding to the same ticket anymore because everyone in your team (user in admin area) can see who is working on each ticket, as well as it’s status.



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PixelMenu

Brought to you by PixelBin, a leading web development and design agency, PixelMenu is an a easy-to-use, yet functionally comprehensive visual drag and drop mega menu builder for WordPress.



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VisitorChat

The ClientEngage Visitor Chat for WordPress is a fully-featured real-time chat for your WordPress websites. A clear and simple web-based administration allows you to conveniently chat with your visitors. Visitor Chat for WordPress comes with a Windows-based client out-of-the-box. Without having to visit the Visitor Chat’s admin-interface you will be notified from your Windows tray and can start chatting straight away!



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DW Knowledge Base

DW Knowledge Base Pro is a premium WordPress plugin which brings a knowledge base system to your website. By increasing user experience with various flexible layouts, clean design and rich features, It also is compatible with your existing WordPress themes.



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Quip Support

Quip Support is a complete customer support solution built directly into your WordPress dashboard. A fully featured ticketing solution means your customers will always go away happy and the built in knowledge base allows your customers to help themselves, saving you time and money. Not only that, but Quip Support is backed by the QuipCode support guarantee! We go above and beyond to make sure our customers are delighted with our products. We respond to emails quickly, fix bugs efficiently and are always happy to hear from our customers with feedback and suggestions.



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Multi Helpdesk Ticket System

Quip Support is a complete customer support solution built directly into your WordPress dashboard. A fully featured ticketing solution means your customers will always go away happy and the built in knowledge base allows your customers to help themselves, saving you time and money. Not only that, but Quip Support is backed by the QuipCode support guarantee! We go above and beyond to make sure our customers are delighted with our products. We respond to emails quickly, fix bugs efficiently and are always happy to hear from our customers with feedback and suggestions.



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Contact Form 7 Fast Templates

Create ContactForm7 items faster from ready template and automatically set all required fields.



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Support Center

Support Center Pro is a new WordPress plugin that allows you to create custom support centers for your users, so they can have an easy access to your documentation or have specific tips related to the displayed content. With Support Center Pro you will be able to create support centers related to specific posts, pages, custom post, or alternatively a single support center ( not associated with specific posts, pages, custom posts ) that will be used throughout your website.



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Chat X

CX uses Firebase (free) for realtime platform to make your chat faster and reliable. That means CX doesn’t use your own resources like other AJAX chats. Your all chat data stored on Firebase temporarily during chat communication. Besides, your data will be removed from Firebase and saved on your own server after ending chat. So you still keep your data in your server without using your server resources too much!



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Web Consult Pro

The plugin helps attend user questions. It manages the following site sections – FAQ, Customer Support, Online Assistance, etc. Easy to set up and ready to use. Enables “WebConsultPro – Consultant” user types. Adds two extra widgets. User friendly interface to manage the questions.



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Free Customer Support Plugins

Formilla chat and marketing

Install Formilla’s Customer Support Software for WooCommerce and get started with FREE live chat and marketing automation for your WooCommerce site (with Premium services available). Provide online chat support to your visitors and view them navigate your website or store from page to page, along with the ability to view the contents of their shopping cart.



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Wp Ticket

WP Ticket is a very easy to use helpdesk and customer support ticket management system to receive, process, and respond to service requests. WP Ticket can be used in private, public or mixed mode. For example, you can offer private ticket submission for logged-in users, public tickets for guests. You can also support private and public tickets at the same time.



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Userdeck

UserDeck provides customer support software that embeds into your WordPress website. A ticketing system to allow your customers to contact you through email and embedded widgets. Inline widget can be used as a contact form or a ticket portal to let users manage tickets from inside the WordPress control panel. Integrates with WordPress for authenticated sessions to track user name and email on tickets.



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Quip Support Free

Quip Support is a complete support solution, or “Help Desk” that allows you to manage all your customer support from your WordPress dashboard. A fully featured ticketing solution means your customers will always go away happy and the built in knowledge base allows your customers to help themselves, saving you time and money.



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oFeatures Customer Service

A set of widgets such as Live Chat, Click to Call, Ticket System, Feedback, Contact Form and Guestbook on a mobile friendly Customer Service platform. The secret to success in a business are satisfied customers. With our tools integrated into one platform you will be able to manage your Customer Service easily and efficiently. With this plugin you can login to the Support Panel directly from the WordPress admin panel. It also lets you publish features such as Live Chat, Click to Call, Ticket System, Feedback, Contact Form and Guestbook on your website in a more convenient way.



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Casengo Live Chat Support

Live Chat by Casengo, fully functional, easy to use and has great design! Install live chat support on your WordPress site today! Casengo Live Chat Support allows you to add live chat to your website quickly and easily. With Casengo Live Chat Support, you can handle questions via live chat, email directly from your website. Casengo Live Chat Support helps you to respond faster to questions than ever, and to improve their satisfaction with a delicious combination of live chat and email.



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Provide Support Live Chat

This plugin will help you to add your Provide Support Live Chat button to your WordPress website. Make one more step to excellent customer service. Provide Support has been offering cutting edge communication technology since 2003 and has proven to be the one of the most reliable Live Chat vendors on the market. Provide Support’s team is striving to offer you most intuitive and easy-to-use customer support software.



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Live Support Desk

Just one click from your own website to contact your support in real time by the media you prefer : chat, voice and/or video. Install it for free! Live Support Desk puts voice, text, and video chats right in your WordPress site. Designed to work whether you are on your own or have a support team of agents. Quick and easy to install.



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Reamaze Helpdesk & Live Chat

Introducing Reamaze for WordPress. Integrated customer support, helpdesk and live chat for your blog, WooCommerce store or WordPress site. Customer conversations made easy. Get you and/or your team talking to customers, beyond just email. Help desk and support simplified.



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WP Support Ticket

Use this plugin to create your very own customer support system. Let customers of your site to generate a support ticket whenever they require assistance from you, and you will be able to solve their issues by posting replies to the tickets. The customers will get email notifications when you post a reply message to the ticket.



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onWebChat

Stop losing your hesitant customers! Install onWebChat module in less than a minute, provide better customer support and have happy customers. onWebChat live chat plugin for WordPress provides an easy way to integrate your WordPress website with our innovative live chat system. It is also compatible with WooCommerce websites. Chat with your website visitors in real-time in just one click, monitor your website traffic and maximize your conversions with triggers.



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JS Support Ticket

JS Support Ticket is Word Press most powerful, complete and easy to use help desk plugin.. JS Support Ticket is a trusted open source ticket system. JS Support ticket is a simple, easy to use, web-based customer support system. User can create ticket from front-end. JS support ticket comes packed with lot features than most of the expensive(and complex) support ticket system on market. The best part is, It completely free.



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LiveSupporti

LiveSupporti for WordPress allows you to add free live support chat to your WordPress website so you can chat with your customers and provide great customer support. You can use Forever Free Plan (free of charge) with unlimited websites, unlimited simultaneous chats, 150 unique chat sessions per month, SSL encryption and chat history.



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WP Support Desk

WP Support Desk is a full-featured WordPress plugin to accept, manage and respond to customer support tickets all from a simple and unified dashboard. Most of the WordPress support plugins available online create huge tables on the connected database which can slow down your site. Beware from these resource hungry support plugins. Our WP Support Desk plugin solves this problem. We’ve used efficient algorithm in WP Support Desk so that your site and system will remain speedy.



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Zendesk Chat

Zendesk Chat (previously Zopim) lets you monitor and chat with visitors surfing your store in real-time. Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly.



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CM Answers

The CM Answers is a questions and answers plugin for WordPress that enables users to add questions and answers (Q&A) in a stack overflow style. The Answers plugin allows users to post questions and answers, leave comments, vote, and upload files in a discussion board format. Users of this WordPress answers plugin have full moderation access of questions and answers, can restrict user capabilities, and create multiple forum categories.



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Tagove – Live Chat Software

Unique Live Chat software provide video, voice and text chat solution with co browsing, screen sharing and real-time monitoring features. Today, most of the people prefer to buy things online. From a pen drive to expensive luxury items, one can find everything on the internet. But while surfing for online shopping, most of the people like to talk with the business or sales representative, to make a correct buy and avoid further inconvenience.



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Reve Chat

REVE Chat is powerful and intuitive real-time customer engagement software. It puts a live person on your website to personally guide and help your visitors, while they go through the various sections of your digital display. In the fast paced ambience of live customer support, the efficient usage of valuable time is the main key to both happy customers and professional management. Traditionally interactions between support agents and customers have been restricted to one-on-one supports over phones or emails.



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Chatrify Live Chat

Chatrify helps you to create meaningful, real time customer engagement that help businesses increase conversions and provide effective customer support. You can now actually interact with the visitors that come to your website just like what you will do when customers walk into your retail outlet or to your office. Each visitor comes with a unique problem and Chatrify give you the opportunity to be there to address his or her concerns instantly in the most effective way. Chatrify is the most user-friendly live chat support software that lets you provide outstanding customer support to impress your customers and thereby increase your overall online business conversions.



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Catchers Helpdesk

Free stand-alone plugin that helps site admin support potential clients and resolve issues quickly. Users and support staff can interact in real time to report, diagnose and resolve issues. This plugin allows you to start catching personal information and carefully transform your leads into customers.



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HappyFox Chat

Voted No.1 Live chat software on ProductHunt. Fully loaded with features like unlimited chats, fully customizable widget, app integrations & more. Convert anonymous visitors on your website to leads with HappyFox Chat – Live chat software for the next generation. Improve conversion rates 10X on your ecommerce store, by integrating with third party apps like Shopify, Google Analytics & more.



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Live Chat Plugin

At ZupportDesk, we believe that every business with a website, no matter how small, should be communicating with their customers. Our Live Chat tool allows real-time, personal customer engagement that improves both sales and customer support. ZupportDesk is available in FREE and paid versions, designed to suit both small and larger businesses.



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Tiviclick Video Chat

This plugin will add Tiviclick video chat to your wordpress website. This plugin integrates Tiviclick Video Chat widget with your WordPress website. Face-to-face Video Chat with customers enables your business to establish personal relations, build credibility and brand, and encourages a sense of trust and loyalty as a key success factor. Video Chat with customers transforms your website into the active front desk of your business.



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Helprace Feedback Tab

Helprace Feedback Tab for WordPress allows you to gather feedback anywhere on your website and understand how customers feel about your product and brand. If you have a WordPress site, you can finally connect with your site visitors, blog readers and engage them at the right time. Site visitors will be able to search your company’s user portal, knowledge base, questions, ideas, problems and praise. They’ll also be able to submit their own feedback or send emails directly to the Helprace help desk.



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Netrox SC Live Chat

Netrox SC lets you chat with website visitors in real-time. Over 1000 options for free. Fully customizable widget. Easy integration with 3rd parties. You can customize the widget using the powerful built-in designer, adjusting the chat window via CSS or uploading your own widget code into Netrox SC. Automatic invitations, offline invitations, answering machine, holding chat calls with the help of robotic responses, automatic ban unwanted visitors. All of these are based on a large number of criteria like UTM tags, time on page, time on website, pages viewed, country, city, refferer, seach query and more then 50 other conditions.



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HappyFox Helpdesk

HappyFox plugin for WordPress offers a simple solution for delivering great customer support directly from your WordPress admin dashboard. HappyFox Helpdesk is a leading market solution offering customer support tools for businesses of different sizes and nature. With the help desk plugin for WordPress, HappyFox allows you to access several important functions without having to leave your WordPress account.



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Discussion Board

Discussion Board is an easy way to add a discussion board, message board or forum to your WordPress site. The plugin creates a new post type, allows you to add a front-end log-in and registration form and decide who has access to your Discussion Board.



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LiveHelpNow

The HelpOut Tab plugin displays help desk options to visitors in a snappy right tab that’s easy to spot and works intuitively. LiveHelpNow is a responsive, reliable, and extremely affordable Help Desk Software for your website. The HelpOut Tab plugin displays help desk options to visitors in a snappy right tab that’s easy to spot and works intuitively- pointing customers with questions to instant answers so they can find all the information they need to make a confident purchase.



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Chat by Flyzoo

The perfect chat for your community with chat rooms, private chats and much more! Add a feature-rich chat to your website, perfectly integrated with the most popular membership and social network plugins. Flyzoo Chat provides all you need to reach, connect and engage your community. Designed for dating websites, forums, webinars, social networks, traders, gamers, radio stations, events… and any other kind of site looking to connect users and boost engagement.



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Live Chat by Supsystic

Live Сhat helps visitors and customers on your site with sales and support in real-time. Chat and support your customers, help your visitors before they leave your website. Online Live Chat by Supsystic is the fastest way to engage your customers. The first stand-alone Live Chat plugin. You don’t need to register on any services.



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Live Chat 24/7

Live chat that learns from you as you engage with your customers. Automatically builds your knowledge base and acts as a robot agent 24/7. Training your chatbot is simple. As you provide answers to commonly asked questions, response sets are automatically generated. Behind the scenes, our award-winning language processor learns to match questions with the relevant keywords you have provided. Whenever you want to make adjustments, you can remove unwanted content with one click.



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LiveAgent

LiveAgent is the most affordable WordPress live chat, help desk, ticketing system, voice chat & social desk for your website. Do you want to engage and live chat with your website visitors? Do you want to handle email tickets, answer voice chats, Tweet or Facebook chat, create and manage knowledge base from one place? With LiveAgent Live Chat & Helpdesk, you are just a click away. LiveAgent is a powerful “all-in-one” customer support software used by small and medium sized businesses. Installation is fast and easy and no coding skills are required.



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Tawk.to Live Chat

Tawk.to is a 100% FREE live chat app that lets you monitor and chat with visitors on your WordPress site. No catch. No spam. No wares. It’s truly free and always will be. Gain valuable insight when you monitor your website visitors in real time. Stay connected anywhere, be in touch with your customers from your computer, or your mobile.
Live Chat is convenient for your customers, helping them through pain points and as a result helping you generate better customer support and higher conversions.



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Live Chat by OggFlow

The Live Chat by OggFlow plugin for WordPress lets you easily add beautiful live chat to your website or blog. OggFlow lets you handle all of your customer service – live chat, emails, tickets, Facebook feeds, Twitter feeds, and Gmail shared folders all from one simple and familiar interface. Respond quickly to customer requests, improve customer satisfaction, and increase sales.



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Rocket.Chat LiveChat

Help customers visiting your website make buying decisions in real-time by adding this live chat app. They can contact your sales agents with one simple click. Personal attention, answers, and receommendations will improve customer satisfaction and increase repeat business. Build trust and relationship with your customers through immediate feedback and real-time conversations. Investment on interactive custom support via this live chat app can provide an immediate boost in your bottomline.



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Help Scout

Help customers visiting your website make buying decisions in real-time by adding this live chat app. They can contact your sales agents with one simple click. Personal attention, answers, and receommendations will improve customer satisfaction and increase repeat business. Build trust and relationship with your customers through immediate feedback and real-time conversations. Investment on interactive custom support via this live chat app can provide an immediate boost in your bottomline.



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FreeCall

Increase your website sales, and improve your customer support through worldwide simple calling service. Be available anywhere, anytime by letting anyone on your site call you for free. Just add Free Call to any of your pages, so visitors can phone or message you in a click. It’s a great way to boost your service, sales and more, and keep customers happy.



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Live Chat Support

The most cost effective Live Chat plugin. Chat with your visitors for free! WP Live Chat Support is perfect for small businesses. No third party connections required. There’s no need to pay for live chat monthly subscriptions in order to better understand your visitors. This is a fully functional live chat plugin. Increase your conversion rates by communicating directly with your visitors when they’re ready to do so using WP Live Chat Support.



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